Client gifts that don't feel like merch

Three dates, not one. Early October is when to reserve if you want your delivery date held and the full selection — December is our busiest month in the kitchen, and the calendar fills from October on.

Mid-November is the last call for logo sleeves and custom printing, which need about three weeks. Standard boxes we can usually still take into early December, as capacity allows.

After that, call and ask. If we can make it happen, we will.

Yes — that's the normal way it works. The price sets the box size, and the assortment is yours: chocolates, caramels, brittle, fudge, seasonal pieces, or all of it. You can come in and taste through the case, or tell us a budget and let us build something and send photos before we box it.

If you'd like a sense of what we make first, the holiday collection shows this season's range — though you don't need to decide any of it before asking for a quote.

Within reason, yes. A handful of custom boxes for specific people is no trouble. If you want a hundred boxes each individually different, that turns into a much longer build — tell us early and we'll price it honestly rather than surprise you.

Plan on two to three weeks for a large order, which covers settling the assortment and making it. Smaller orders often move considerably faster — call us if you're in a hurry and we'll tell you honestly whether we can do it.

Yes — send us a spreadsheet of names and addresses and we'll handle individual packing, addressing, and shipping. Per-recipient shipping is quoted separately since it depends heavily on where the list lands.

Our kitchen works with nuts, dairy, and gluten every day, so we can't guarantee an allergen-free product. We can provide full ingredient information for every piece, and we can build boxes that avoid specific ingredients — tell us what you need.

Most companies decide they'd rather not, and we tend to agree — a logo printed on the box makes a gift look like swag, and the Kilwins box is already the part people recognize. Ribbon in your colors and a card carrying your message does more for a lot less.

That said, if your program genuinely needs it, custom labels are possible on larger orders. It adds cost and lead time, so raise it early and we'll tell you honestly whether it's worth it.